MatchED Support Team
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Recent activity by MatchED Support Team-
How do I view my student's profile?
To view your student's profile: 1) Find the "My Students" dropdown menu. Click on the student whose profile you wish to see. 2) Click on "Profile Settings" under that specific student in order to ...
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How do I create a profile for my student?
To create a profile for your student: 1) Navigate to your profile by clicking your profile icon in the upper right corner. 2) Click on "My Profile". 3) Scroll down to "How many students are you cre...
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How do I log out?
1) Click on your profile icon in the top right corner. 2) Click "Log Out" to log out.
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Where can I see my support tickets?
1) Navigate to your profile con in the top right corner. 2) Click on "My Tickets". 3) There you will find a list of your support tickets.
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What is the difference between a basic membership, standard membership and premium membership? Where can I see this information?
For both the MatchEd Community Membership as well as the Vendor 'Serve' Membership, the standard option is the free option, whereas the premium option provides more functions like 10GB of Personal ...
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What is the difference between a MatchED Community Membership, a Vendor ‘Serve’ Membership, and a Group Membership?
A MatchEd Community Membership allows for actions for account users, friends and following functions, search functions, save functions, serve functions, and share functions. A Vendor 'Serve' Membe...
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How do I change/upgrade my subscription?
1) Navigate to your profile icon in the top right corner. 2) Click on "My Subscriptions". 3) Click "Upgrade Subscription" to upgrade or change your subscription. 4) Choose the new plans that you...
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How do I cancel my subscription?
1) Click on your profile icon in the top right. 2) Click My Subscriptions. 3) Click "Cancel" next to the subscriptions you would like to cancel.
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How do I share content in the MatchED application?
1) Go to the share module. 2) Click on "What do you want to share with the community?" under "Share with others:" 3) Choose who you would like to share the post to: your Friends, your Groups, or t...
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What types of content can I share using the share function?
Using the share function, you can share a resource, service, or event from your saved items. These can be from the categories of Organization, Experiences, Facilities, Curriculum Content, Student S...