MatchED Support Team
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Recent activity by MatchED Support Team-
How do I change my password?
To change your password on the platform, follow these steps: 1. Click on your profile located on the far right side of your screen.2. From the dropdown menu or profile settings, look for and select...
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How do I change/delete my profile photo?
To change your profile picture on the platform, follow these steps: 1. Click on your profile image located in the top right corner of your screen.2. From the dropdown menu, select "My Profile."3. Y...
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How do I update my profile?
To update your profile information on the platform, follow these steps: 1. Click on your profile image located in the top right corner of your screen.2. From the dropdown menu, select "My Profile."...
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How do I invite group members (individual/multiple)?
To invite members to your group on the platform, follow these steps: 1. Go to your group's page or interface.2. Look for the "Invite" button associated with your group. This button is located on th...
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How do I create a group?
To create a group on the platform, follow these steps: 1. Click on the "Groups" option in the menu.2. Look for the "Create Group" button, typically located in the top right corner of the screen.3. ...
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Can I block someone from a chat?
To block a member in a chat on the platform, follow these steps: 1. Open the chat with the member you want to block.2. Click on the three dots (ellipsis) located at the top of your chat screen.3. Y...
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Can I chat with multiple friends at the same time?
If you want to chat with multiple friends simultaneously on the platform, follow these steps: 1. Click on the chat icon located in the top right corner of your screen.2. Within the chat window, cli...
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How do I chat with a friend?
To initiate a chat with a friend on the platform, please follow these steps: 1. Click on the "My Friends" tab in the menu.2. Search for the friend you would like to chat with using the search bar.3...
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How do I remove a friend from my list on the platform?
How do I remove a friend from my list on the platform?- To remove a friend from your list on the platform, follow these steps:1. Click on the "Remove My Friends" tab.2. Search for the friend you w...
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Can I invite friends that are not currently MatchED members?
To add friends who are not on MatchED, click "Invite Friends" in the "My Friends" section. You can then send them email invite to join the platform.